Hamnest Care products come with warranty on main unit from the date of production. If any malfunction is caused by quality related problems within warranty period, the products can be repaired for free by Hamnest Care .

Hamnest Care will provide spare parts and support for the products for not less than 6 months years from Hamnest Care’s delivery.

Hamnest Care will provide necessary upgrade during products’ service period as an added-value service to meet customer’s requirements for function, application or performance.

For Out of warranty service, we will advise service charge with cost price and provide a proforma invoice for payment transfer. After receiving the service charge, Hamnest Care will repair and return the parts to the customer after the parts are repaired and tested to be in good working condition.